The drum does not drain after wash, so rinse water goes in on top until it fills right up and overflows! There is NOTHING WRONG WITH THE PUMP: if you turn the dial to Stop and press the start button, the pump operates for 20 seconds, and you can keep doing that until the machine is empty. Is there a water level sensor which is kaput? If you turn it on to spin it will happily spin full of water. Or is it the timer/programmer?

Tim, March 2014