Had the Thomson Digital Recorder 250gb for about 12months, switched if off for 6 months and now, after rescanning for channels which have all appeared, but not the programme listings - hence I cannot record anything or see what is on. Any advice would be appreciated.

Pauline White, April 2014

If it is a topup TV box, they have ceased transmitting their EPG because they have ceased to trade.

There may be a way of using different EPG. I suggest a search on the web.

T, April 2014