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Help! My BT Freelance XD5500 is stuck/somehow jammed?

My B.T. Freelance XD5500 has suddenly stopped working, with the handsets all flashing up 'Base1' on them. I've been online & found the user guide, but unfortunately, when I try to reset the handsets via the menu as described, I can only get as far as 'set up' on the menu, and it won't then allow me to go on to reset 'default' as the guide states it should-it just beeps at me instead, and then lists a load of last numbers called at me.
If anyone knows how I can somehow mange to get my base station to recognise the handsets again, I'd be very grateful. Thanks
Liz M, June 2014
link Click here to see other fixes for BT.