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what"s the problem with my washing machine not taking fabric softener??

I have a six year old Bloomberg washing machine, front loader and it"s not taking on fabric softener properly. What"s the problem? Thanks
caroline, July 2014
Caroline,

Remove the dispenser drawer and you will see a syphon tube, give this a good clean out using a cotton bud and hot water as suggested. Next time you add conditioner dilute it first as the conditioner clogs the tube up when added neat.

Sev, July 2014
tubes blocked,, pour boling water into the drawer,,

n, July 2014
link Click here to see other fixes for Bloomberg WBA64200.