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my Beko wm61675 washing machine doesn't take the fabric softener? ?

My washing machine no longer takes the comfort(fabric softener) from the middle section of the draw, it fills with water but doesn't drain? Please help
Crystal1989, September 2014
tube blocked with softener that has gone hard in the inlet tubes, pour boling water into the that drawer, but be careful it dont splash back on you, do it very slow, with a bit of luck it will shift it. but it might take a wile.

j, September 2014
link Click here to see other fixes for Beko.