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Can you get a spare part?

Flame effect isnt working on our Dimplex MK11 Inset Fire I've had a look and the part that does this is broken can I get a replacement ?
Yvonne, November 2014
I Think GTS is jumping the gun a bit Ive been repairing Dimplex fires for years and to make a generalisation as to the fault is a bit presumptuous,that's why I asked for model,fault etc

toptrish, November 2014
it will be the motor,common fault,you can get the motor on line,or contact dimplex

gts, November 2014
Can you elaborate more on model of fire,the problem and the part you think you need and I can tell you more

toptrish, November 2014
link Click here to see other fixes for Dimplex.