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Volkera linea 726 won't fill?

With both the isolation valve and loop fill valve in the fill position nothing is happening. How do I fix this?
Clive, December 2014
Is the water isolation valve/stopcock on?
Is there water pressure at the boiler end o fthe supply pipe?
The installation manual and the user manual are here:
Installation manual:
http://cdn0.vokera.co.uk/wp-content/uploads/2009/04/linea_installation_and_servicing_instructions.pdf - see section 5.3 and look at the drawings as well.
User manual:
http://cdn0.vokera.co.uk/wp-content/uploads/2009/04/linea_users_instructions.pdf

Thrudgit Stephenson, January 2015