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Beko 5kg A+A Class 1200rpm cycle will not end?

Hi can you help our machine will not complete the washing cycle it just stops with water and a load i, if you turn it off then back on again it does the same every time is there a way to open the door so we can remove the washing and empty the machine or is there a way to rest the machie?
IanW, June 2015
link Click here to see other fixes for Beko.