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Scunci steam cleaner stopped working. Advised not to use vinegar?

Scunci steam cleaner stopped working after just a few uses. Says DO NOT use vinegar to remove mineral deposits. Is there something else I can use or some other way to get it working again? Cannot locate any contact info for mfr.
Marcia, June 2015
Don't know where you are,in England we can buy packets of kettle de-scalar that removes it you can also use them in your coffee machine.Look for kettle de-scalar.

rich, June 2015
link Click here to see other fixes for Scunci.