the power cord rewind mechanism has stopped operating; it is not jammed, the cord is fully pulled out, but there is no tension, it will not rewind. Is there any remedy for this condition. Does is mean the spring need re hooking somehow? There were no strange sounds like the spring breaking or coming unhooked and unwinding... just all tension went...it would be nice to repair it because otherwise the cleaner is ok.

s maloney, November 2015