My machine is only 3 months old, and keeps getting to 1 min and then never ending, I have to pause the machine and move to spin cycle. Once I forgot it was on and a normal cycle was going for over 24 hours before I paused it. The trouble shooting manual says it is not a precise time to finish and may vary. This is not right, if i do not pause the cycle it could carry on for ever and ever.

Stephanie Kent, January 2016

I have exactly the same issue with mine. If the steam option is selected it seems to endlessly take water to generate steam, causing an even bigger issues as we're on a water meter - when it first did it, it was on all weekend and bleached/shrunk my housemate's shirts.

After speaking to Hotpoint Service it's likely a blown water level sensor or main control board, and they've advised me it's no longer guranteed and it's likely to be £100+ parts to get fixed, so it's going over the dump. Shame as it's only 3 years old but won't be buying another.

Sorry that's not more help - if anything changes as in I choose to get it repaired I'll let you know the outcome.

damian, June 2016