Do you mean the convector part is not working?,does the neon light up on the heater switch when you turn it on?,is the stat turned up?
toptrish, May 2016
My dimplex storage and convector heater CXL18N is working ok except for the converter heater the boater is not working any ideas?
C.Jackson, May 2016
You could wave a magic wand over it and if that doesn't work get somebody who is conversant with a circuit tester because that's the only way to find out what's wrong