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How can I fix my sharp xe-a303 cash register?

After replacing the till roll on our sharp xe-a303 cash register it won't print anything could anyone eplain why please
jan, June 2016
Did you press clear (CL) button after replacing it? Also, make sure shiny side of paper faces front

Registerman, June 2016
link Click here to see other fixes for Sharp XE-A303.