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not pumping?

Good Day the defy top loader Laundromaid , electrologic 1300m,DTL 1300.
The customer complained that the w/machine is not draining,i changed the drain motor actuator and it worked after a couple days the customer contacted me and said the w/machine is doing the same.
It will pump for 30 sec and then stop after 10min it will start pumping again and stop AND SO ON.
Please assist
Quinton, October 2016
http://www.ukwhitegoods.co.uk/help/fix-it-yourself/washing-machine-washer-dryer/3469-washing-machine-will-not-drain

http://howtomendit.com/answers.php?id=423291

XXX, October 2016
link Click here to see other fixes for Defy DTL 1300.