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How can I fix my model (Defy Automaid 600)?

Yes, mine is nearly similar to that of other "spinning" complaints. My Defy Automaid 600( bought mid-2000s) does not turn the drum with normal load. It turns just fine loaded with one or two shirts. Strange, the "spin" function works perfectly, regardless of weght. I need help.
Jameson Qhobela, October 2016