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fix dimplex storage heater XLSN?

dimplex storage heater is on full at all control settings what is the fault?
lofty, November 2016
Do you mean the charge control or the damper?

manual here, which may help:

http://www.dimplex.co.uk/assets/kb/operating_instructions/0/XLN_Operating_Instructions_Issue_008.pdf

belp, November 2016
link Click here to see other fixes for Dimplex.