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How ca I fix my PPGEN24KSA generator?

Like Chris my generator starts and runs without problems but the voltmeter shows no output.
Any ideas?
Paul G. Wood, December 2016
It's a Performance Power petrol driven 24KVA generator set.

This site might be useful...
http://www.generatorguru.com/ppgen24kva/?sort=featured

There's a GURU who offers on-line chat help.

It is not a ppgen 24k Sa
But it is a ppgen 24 kVa

Who is Chris?

Good Luck..., December 2016