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screws for heat exchanger?

guy fitting a new heat exchanger and discovered it does not come with screws do i now have to pay for his extra time to return and fit screws
harriet, February 2017
Put it the other way around. Did he check he was properly equipped before he came out?

XXX, February 2017
As an afterthought - you might ask what happened to the original screws? Surely they would be reusable?

Continuing Good Luck..., February 2017
Sadly yes - his terms and conditions will apply unless you got him to agree otherwise.

This is just my guess after watching Judge Judy on TV
You can always fall back on the Small Claims Court.

Good Luck..., February 2017