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Bluetooth phone connection won't work?

I tried the push on/off button 10-15 seconds and after screen went black it came back on but still no joy. Am I doing something wrong? Tried it while in phone mode as well. Is there a voice command I can use?
Flashgary, October 2017
Yep that would be a good idea. I thought I was answering someone elses answer. Oh well start again but just in case you have an answer..it's a ford 6000cd in a 09 Mondeo. The phone is a Sam gal s5.

Flashgary, October 2017
"Am I doing something wrong? "

Yes. You are posting your question without giving us the remotest idea of the make and model fo the radio or the manke and model and OS of the phone

Gary, October 2017