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How can I fix my creative zen micro s/n: M1PF1080510020105U?

My creative zen micro will only let me go to the creative logo sign,and it makes a skipping a song sound. I would like someone to answer this question. please
Lindsay, December 2006
As "Cavemanish" as this sounds...after reading many other posts...we fixed ours by removing the battery cover and battery and dropping it on a hard surface from about 6 feet in the air! It works now.

CL, January 2007
link Click here to see other fixes for Creative.