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how can i stop my freezer defrosting?

my freezer has not been working properly the temp is usually on -14 and started to flash I have tried to turn the temp up but am unsure if it is actually working I have a Samsung american fridge/freezer sr-s20 approx 6 years old
Maggi Bates, February 2019
link Click here to see other fixes for Samsung SR-S20.