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how to remove riello rbd oil burner to clean it?

hi. my riello rbd 3 oil burner stopped fireing up ( its the one with the removable red cover). i was told to remove the burner by undoing the 13mm nut at the top of burner and the burner should pop out for me but its still completely solid and would not budge.
Any tips or advice please?
mick, August 2020
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