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My myson thermostat not turning on?

I changed the batteries in my myson thermostat, I reset the date and time and reprogrammed the on/off times however the heating isn't coming on at all even when I override it. I've tried resetting it with no joy.... the thermostat was working before battery change.

Its a myson thermostat hard wired

I'm in a new build apartment with communal boiler
Steve antonio, November 2020
link Click here to see other fixes for Myson.