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DYSON DC25 brushroll stops spinning when placed on floor?

Hi I have a Dyson dc25. I replaced the brushroller switch. Both the vaccum motors work. You can hear the brushroll motor turn on. When I place the vaccum on the floor the brushroller stops spinning. If I hold the vaccum up, the brushroll will spin! Please Help, can you tell me what the problem is? Thanks Tammie

Tammie James, September 2022

home Fix label Audio label_important In-Car Audio category Dysondone

https://www.fixya.com/support/t26872476-dyson_dc25_brush_bar_will_spin_few

Third answer

Rjfj, September 2022

https://www.dyson.co.uk/support/journey/troubleshooting/14585-01/visible-issue-138649/the-brush-bar-is-not-spinning-on-the-floor-tool-237876

Rjfj, September 2022

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home label Audio label_important In-Car Audio

home Fix label Audio label_important In-Car Audio category Dyson

DYSON DC25 brushroll stops spinning when placed on floor?

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DYSON DC25 brushroll stops spinning when placed on floor?

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DYSON DC25 brushroll stops spinning when placed on floor?

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