Hi I have a Dyson dc25. I replaced the brushroller switch. Both the vaccum motors work. You can hear the brushroll motor turn on. When I place the vaccum on the floor the brushroller stops spinning. If I hold the vaccum up, the brushroll will spin! Please Help, can you tell me what the problem is? Thanks Tammie

Tammie James, September 2022

https://www.fixya.com/support/t26872476-dyson_dc25_brush_bar_will_spin_few

Third answer

Rjfj, September 2022

https://www.dyson.co.uk/support/journey/troubleshooting/14585-01/visible-issue-138649/the-brush-bar-is-not-spinning-on-the-floor-tool-237876

Rjfj, September 2022