When I download the music on to the MP3 player, and go to play the music, it comes up saying "No file."
HELP!!!!! Any solutions

Nicola Hodgson, January 2007

To get mine to work I did the following:
Connect the IMP-65 to a USB port.
Go to My Computer select the removable device and it shows 2 directories - ignore these.
Add a new directory called music.
drag and drop your mp3 files into the music directory.
unplug the IMP-65 and turn it on.
It should now show the main menu with the 'Play Music' icon highlighted.
Press the M button on the side of the player and it shows the first track name.
Press the play/pause button to play.

Putting music anywhere else on the player will not work. I didn't try other folder names but I have heard that you can't have sub-folders so music/album1 will not work.

These players will not play copywrited music (apparently).

To check for copywrite display the list of mp3 files on your pc.
Right click the track with your mouse and select properties from the menu.
select summary tab and select advanced option.
in the list in will show protected yes or no
You want it to say no.

GinaJ, February 2007

OK - Like so many people having the same problem, I loaded loads of music onto my brand new IMP-65 512MB using My Computer in Windows XP. I put in the battery, plugged in the headphones, turned on ....... and got the message 'NO FILES'.

This is a very off-putting message - causes all kind of panic. I checked that the files were definitely there using My Computer, and I played some of them using Media Player on the computer. I also checked that they were not encrypted (hover the cursor over the file in My Computer and a dialogue box appears giving file information). So what goes on?

To resolve this issue, do the following.

1. Turn the IMP-65 on
2. Wait until the 'NO FILE' message shows
3. Press the M button - the main menu appears
4. Scroll backwards and forwards until you reach the 'Play Music' option
5. Press the M button - the display changes and shows the name of the file about to be played
6. Press the big round play/pause button once and enjoy cool sounds. Press it again to turn them off.

Note. If you still don't hear anything having got this far, just check that the track is actually playing. Look at the top line of the display - if you can see a black square symbol roughly in the middle of the top line, press the play button again. It should change from a black square to a black triangle (and the timer will begin to count up).

The moral of this story is - DON'T PANIC when you see the 'no files' message. Do exactly what it says in section 6 of the Quick Start Guide (follow the numbered steps 1 to 8 - all in section 6 at the top of the second page), but make sure to press M between steps 1 and 2. This is the instruction that is missing from both the Quick Start Guide and the User Manual

On page 4 of the User Manual under the heading 'GETTING READY', the final instruction reads 'The player turns on and displays the main menu'. This is WRONG - it should read:
* The player turns on and displays NO FILES
* Press the MODE button to display the main menu

My IMP-65 is working perfectly now - hope this helps you to get yours going too. (Note that this work around does not deal with the copyright protection issue - you still have to make sure the files that you try to play are not DRM protected)

Phil, January 2007

1 - you are trying to read DRM protected files (may be your player can't)
2 - you don't have 'ejected' (bottom right icon) properly you player, so the files are not really here...

Phil, January 2007