I have Windows XP (Intel insides) and use Qualcomm's Eudora e-mail program.

I called Qualcomm (twice) recently about an e-mail problem. i live on the east coast, qualcomm is in san diego. I was put on 'hold' two times for approx. 40 minutes each while waiting for help. they did eventually solve my problem...somewhat.

Qualcomm immediatley had me put my computer in 'safe mode' (I forget how.) However, they never got me 'out' of it, and by the time we finished, i'd forgotten I was even in it.

My computer is essentially working ok now, but with limited
capacities due to being in safe mode.

Try as I might, I can NOT figure out how to get my computer out of safe mode and into whatever mode it needs to be in to operate more efficiently. It is very limited in safe mode.

When I turn the computer on I get a 'two second' (seriously) view of a very black page with white writing saying 'Your computer is in Safe Mode' - it also shows a 'Recorery Mode'
with some writing beneath it that it tells you something about using arrows, but within 2 seconds the entire page disappears, ...and my Windows XP opens up, with limits.

There is writing that covers most of the 'black' page but one is unable to read it within the time limit. The only two options on the page are definitely 'safe mode' and 'recovery mode'.
I have managed to quickly use an arrow and get into the recovery mode but it then asks for numbers, and things i don't know what they are asking, or where they are to be found. I also don't believe Recovery Mode is what I want or where I need to be.

Does anyone know for sure?

My computer seems to be running ok, but with limited abilities.

Is there ANYONE one there who can tell me HOW TO GET OUT OF SAFE MODE and into 'whatever' mode one needs to be in
to run windows xp properly??? And, if Recovery Mode is what i want, what numbers do they want? (I do have some 'stickers' on top of my computer but have no clue what they are asking for.)

If there is some 'quick fix' i would gladly compensate whoever
can give me any information that works.

thank you...

Marcia Ogden, January 2007

from the information given ... you could load into windows then

Start button > Run
type msconfig and enter

check boot ini section if safe boot is ticked remove tick or reset defaults ( note may bring back original problem )

rob, January 2007

Not easy to answer in a short message box, call me on msn messenger (if you can run it!) dave.duke@cryptic.co.uk

dave, January 2007

When you switch on your computer, either hold down the Ctrl
key or press F8 ( depends on which Bios you have) when the machine is booting, do it fairly quickly after switching on though.
You should be offered a list of options - select the normal mode.

Mark from the UK, January 2007