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Zanussi aquacycle 1200 does hot washes even when set to cold?

my zanussi aquacycle seems to be using hot water even when set to do a cold wash. the clothes all come out hot and it's not spinning properly. also, the section next to where you put the powder is full of water. what's the probelm?
thanks
polly, January 2007
check that the hot & cold water pipes are rite way round as it is common to make this simply fault

airkool@hotmail.co.uk, January 2007
link Click here to see other fixes for Zanussi ZAQ1200.