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How can I fix my AWA MP3/MP4 U06-0151B / U06-151W?

Have been getting a disc error when going into music, movies,record and voice. It is my sons MP3 and he has only used it a few times. It is AWA MP3/MP4 Music Video Player with FM Radio. User guide does not explain how to fix problem.
Leanne Nash, January 2007
simple,format it but save the playlist to your pc first or it will be history.
cheers Grant

grant mundy, May 2008
hi Leanne,

do you no where i can fine AWA web site for the mp3/mp4. far out i have been looking for a long time now , plus have email AWA but with no reply, the female ear plug on player is stuff... and i've got the sh*t with i big time

kez, February 2008
hi Leanne,

do you no where i can fine AWA web site for the mp3/mp4. far out i have been looking for a long time now , plus have email AWA but with no reply, the female ear plug on player is stuff... and i've got the sh*t with i big time

kez, February 2008
format the players hard drive with softweare that comes with it

steve, March 2007