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where can i obtain a manual for my ferrolli boiler??

i have a ferrolli bolier and when its turned to just hot water it doesnt fire up and the water is freezing, i can only get hot water when its on hot water and heating continuous?
any idea where i can obtain a manual from? or any idea what the problem is??
natalie, February 2007
diverter valve

hi-spec plumbing, February 2007