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bissell proheat carpet cleaner?

My proheat is catching the carpet i.e. the cleaning brudh does not lift the front of the machine up of the carpet and the machine is biting into carpet
Bob, February 2007
http://www.bissell.com.au/images/IncludeContent/Service_Center_Help/Upright_Deep_Cleaner_Repair_Guide.pdf

mj, March 2007
link Click here to see other fixes for Bissell.