the picture on my matsui 42" plasma has gone. I have been having problems for last six weeks now. The picture has been getting distorted with colour then it has been ok and now i dont have any picture at all just sound . the model of my tv is a matsui 42" 42p9oo(a)

john ferguson, February 2007

I suggest that you take it back to Dixons/Currys and get them to sort it out. Which have mounted a campaign over recent years, the net of which is that TVs should last for at least five years no matter what the warranty says. A TV that doesn't is condsidered "Not to be of merchantable quality" and so should be fixed for free. BTW. Dixons/Currys can't pass you to the manufacturer for tewo reasons: 1) You bought it from them. 2) Matsui is a Dixons/Currys own brand. Give it a try and stand your ground.

t, February 2007