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How can I fix my Kitchenaid Heavy Duty Top Load Washer?

Our Kitchenaid top load washer is not agitating or spinning and is making a growling noise. The lid switch seems to work OK. Model is 3952537. It has a direct drive no belts.
Tim Hampton, February 2007
Mine is doing the same thing. Let me know if you get an answer please. m57gonefishing@yahoo.com

Matt, April 2007
link Click here to see other fixes for KitchenAid Direct Drive.