Hi Karen
I just recently had the same problem (in addition to my dryer light not turning off). If raising the water pipe doesn't work, try checking the filter.
I'm female so may not be technically correct here so I will try - undo the hose connection at the washing machine end and using a pair of pliers, remove the filter.
Mine was 50% dirty so I just had to rinse it clean, re-insert, re-connect and voila, problem solved! No more turning dials and it spins, etc...
good luck
Min Min Wong, May 2007