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How can I get the flame in my Cannon Chester top oven to reach max flame?

The top oven in my Cannon Chester cooker, brand new, will not flare to full flame. All other burners, grill and main oven work fine.
Gill, March 2007
And you have allowed for the minute's delay before checking???

Ray Peate, March 2007
link Click here to see other fixes for Cannon.