This happened to our camera, as well -- same model, same problem. We did qualify for the free repair and sent it in. The turn-around time was over 4 weeks -- maybe as long as 6 (!) -- but did not cost anything. Now, about 10 mos later, it has happened again!! What's the deal?? Wouldn't they fix it with a non-faulty new chip?? I would like to argue for a whole new camera, this is ridiculous.
frustrated with JVC, January 2009