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how can i get my gibson refridgerator to get cold ?

i bought my fridge 4 years ago and it runs the fan works had a guy look at it and he said he could'nt find anything wrong with it the freezer is out also -model number is grt21prhws. so it won't get cold . thank you
vicki mattson, March 2007
I think the lady is saying she had a guy check the fan, and he couldn't find a fault with it !

Masteroftechs, April 2007
guys an idi*t was working when he was there?????....depends did it thaw and then refreeze or thaw and stay HOT..........could be getting stuck n defrost...pn 215846606 is ur compressor running???

jackofalltechs, April 2007