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how to get the @ sign to desplay,because tried shift and the key where it s?

how to get the @ sign to display on my laptop when i to use it for email,because i've tried but don't know have tried shift and the key that's 'pose to unlock it,please explain,make a model detail.
thando, March 2007
go to your start key go to accessories and then to assability, go to your on screen key board and use that. I have also had to copy and paste. I found I had a virus (trojan)that uses a keylogger to determine your keying habits. Everytime I came up with a different way to log in it blocked it shortly after good luck.

kim, August 2008