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How do I unblock the pump?

I have a fisher & paykel smartdrive excellence 7.5 washing machine that is not draining out the water. I think the pump is blocked as a cushion burst in the wash.
How do I get at the pump to unblock it?
Debbie, April 2007
Have you added an extention to the drain hose to water your garden? If the hose is not emptied of water the machine will think the pump is blocked and won't spin properly.

Fisher&Paykel Rules, November 2007
link Click here to see other fixes for Fisher & Paykel.