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reformat mp3?

my parkard bell audiokey fm 256mb is showing on the screen that " incorrect format - reformat the player! but I've not a clue how this is to be done, can anyone HELP!! It switches it's self off straight after this message appears!!
thanks
Karen, April 2007
try full charging it and connect it again on your computer,if it still not working,try changing your cable

jong, April 2007