my irvier when it starts up cannot read files, and ends up on screen saying there are no songs and no albums. The red scanning light also stays on until you turn it off again. the make is the ihp-120 iriver

matt scotland, April 2007

I'm not famililar with this line of iRiver, however with mine (H10). An easy fix to most problems is to just update the firmware. Even if an update is not available you can still update to the same data, just ask it to format the drive. This returns it to factory settings, just the same as formatting your computers HDD. Visit the iRiver site for the updates.

If you need more information contact me at
andy_is_lost@hotmail.com
Good Luck with your fix.

Andy, April 2007