FIRSTLY let me say dco1 is in my opinion the best upright model lack of suction at hose is normally blockage in hose if you are certain there is nothing in hose, check that there is no burst in hose, to remove hose, remove clear cannister at front, just above filter you will see a small yellow part sticking thro grey plastic at back this yellow part is the bottom of hose, with a normal screwdriver lever this yellow part back and bottom of hose will come out the hose and handle will come out in your hand for closer inspection. if hose is burst cost is £19.95 feel free to e-mail jonsemple@talktalk.net
J.D.S. DOMESTICS, April 2007