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Dyson washing machine door not unlocking?

Does any body know how to unlock the outer door to a dyson contrarotator washing machine?I have tried the emergency door release but its still not releasing and there is no fault displayed on the screen.can anyone help?
Grant, April 2007
i check for water in the machine ??? if so pump housing/filter blocked and door wont open
Anymore questions http://www.freewebs.com/msdapudsey1
Just go to the forum

phil grimshaw, April 2007
link Click here to see other fixes for Dyson.