Les,
Sorry I can't help you, but I think I have exactly the same problem! I'm sure the machine isn't heating the water on any cycle. On my previous machine if you opened teh door at teh end of the cycle, lots of hot steam came out. At teh end of any of the washes on this Belling machine, it seems to be washing with cold water only.
I only have a cold water inlet feed but presumably the machine should heatthe water anyway?
Anyone got any ideas?
Paul S, August 2007