1. Remove the toner cartridge and close door back up.
2. Power down the fax (switch is on the back side lower left) for 5-10 seconds.
3. Power on the fax and see if the 021 code is gone.
4. Re-insert the toner cartridge.
If this did not work, you can try resetting the fuser from the hidden service menu.
RE-SETTING THE FUSER
1. Push the function button
2. Push 7 on the key pad
3. Push Monitor button 4 times (it will only beep at you)
4. Push * on key pad
You should now see the service menu option
5. Push 7 on the key pad
6. Push "Set" button
7. Push down arrow button once
You should now see the fuser reset option
8. Push "Set" button
You will be prompted for 1 for Yes 2 for no
9. Push 1 on key pad.
You should receive confirmation that the reset is *COMPLETE*
10. Push Stop button until back to the main screen
11. Power down the fax
12. Wait 5-10 seconds.
13. Power on the fax (and cross fingers)
GOOD LUCK
ILAN, May 2007