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tablet not dissolving?

i have a indesit d610 and after a full cycle the wash tablet is still intact any idea of whats wrong (the contents are cleaned though)
david, February 2005
looks like the heater is not coming on, to heat water to disolve tablet, does heat escape when you open the door at end of programme,

gas 2 fit, February 2005
link Click here to see other fixes for Indesit.