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Pioneer VSX5000 Surround not working?

The rear amps on my Pioneer VSX5000 stopped working in the surround mode. They work in the parallel or auxilliary mode, but I cannot control the volume separately from the main (front). What could be wrong? Is it something I could repair myself?
Adina Hirschmann, Proprietor: Component Connections, Bergen County, NJ, May 2007
I forgot the intermittent loud rumbling before the surrounds conked out for good---like a thunderstorm. Sometimes it would shut the whole receiver down. Also, I still get an occasional pop from the right rear speaker---a short in that amp section, perhaps?--- and the display and tuner no longer work.

Adina Hirschmann, September 2010
there is a switch on the back that lets you choose four channel or surround mode, it may have been switch to
four channel

omniuden, November 2008
link Click here to see other fixes for Pioneer.