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how to fix model 110.23012102 type111 cp1913371?

How do i remove the water softner cap to clean it can it be lifted or twisted off. Also can the agitator be lifted out to clean? The agitator seem to be off wack a little, almost like it is off balance? HELP PLEASE
Marjorie Male, June 2007
Read your Question You will find this site useful they have made videos on repairing your appliance

CUT AND PASTE THE LINK IN TO THE ADDRESS BAR

these videos are for information purposes only. A qualified and proficient engineer should be employed to replace any faulty parts on your domestic appliance.
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Di, June 2007