oky doky.... if you have the blue/silver model, the solution is this.....
remove the usb cover,
lift up the blue panel on top with a small flat screwdriver. this is glued down so tou'll have to be careful
undo the three screws on top... the plastic should now come off leaving you with the circuit board and headphone socket.
the headphone socket should be soldered to the circuit board at three points.
If it is bot, then this is your problem. carefully resolder the connections, then reassemble taking care to place all button panels at the right points.
re-do the screws and superglue the blue panel back down.
JOB DONE!
give us a bell if you hit any problems.
sayerc455@toucansurf.com
crysta1, August 2007