Hi it sounds like your filter is blocked this is normal found on the front of washer on the right hand side at the bottom corner at about toe hight a flap pull down to reveal a knob just twist water will come out when you do this so have a bowl or towel etc to hand withdraw the fillter and clean if this does not work you have a blocked or faulty pump .Also check to see
if there is a RINCE HOLD BOTTON or CREASE CARE BOTTON that has been pushed in by mistake either of these will stop it from spinning or pumping. Hope this helps
Jim at ARNOLD DOMESTICS 01253 693551, July 2007