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how can i fix my heating pump?

my heating is working fine all my raditors are heating up but my hot water is still cold even thought i have clicked the hot water on at the control panel basically i have no hot water can any one help please
Scott Davison, March 2005
I need to know what type of system you have is it a combi or a boiler and cylinder if so has it got any motorized valves either a three port or two port valves etc

Steve, March 2005